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NEEDS ASSESSOR automated needs
assessment software for JCAHO. Here are samples from the
Information Management Plan and
Strategic Plan.
►
Sample
Information Management Plan
Omitted sections are
indicated by (more)
ABC Health Corporation Information
Services Department
Information Management Plan
The Information Management Plan documents the objectives and
methods for improving and assessing the use of information within [Company
name]. The plan consists of eight sections: Purpose, Objectives, Planning
Overview, Information Services Department overview, Current HIS Environment,
Microcomputer policy, Hospital Security of Information, and Information
Services Security Policy.
I. Purpose
The primary purpose of the Information Management Plan
is to provide a framework for assessing and improving the management and
use of information within [Company name].
II. Objectives
The objectives of the information management planning
process are to assess the [Company name] information needs and implement
solutions. Proposed solutions should address the following topics:
A. Strengths and weaknesses of existing manual and
automated systems;
B. Organization or department's type, structure,
size, and complexity (more)
III. Planning Overview
Information system planning is performed at two levels:
Strategic and Implementation. Strategic planning involves the
Information Systems Executive Steering Committee who meet quarterly. The
mission, strategic goals and planned systems are presented in the
[company name] Information Systems Strategic Plan. (Please see this plan
for details.)
Implementation level planning involves project steering
committees (more)
IV. Information Services Department
[Company name] Information Services Department (ISD)
coordinates the collection, processing, and reporting of data throughout
the facility to support a reliable, efficient flow of information. The
ISD staff oversees the daily operation of the Hospital Information
System (HIS) and assists users with training, support, and problem
solving. Confidentiality will be maintained in accordance with hospital
policy. ISD also assists other departments with planning and
implementation of new information systems.
V. Current Hospital Information System (HIS) Environment
A. Hardware Technology
The current HIS hardware configuration consists of a
[hardware vendor] [model] computer with [number] megabytes of main
memory (more)
B. Software Technology
These major applications, provided by [software
vendor], operate on the [hardware vendor] platform:
Application Name Date Source
Accounts Payable
Admissions/Discharge/Transfer
Billing/Accounts Receivable
Case Mix
DRG Analysis/Grouper (more)
VI. Microcomputer (PC) System Policy
Hospital departments utilize micro computer (e.g.
personal computer, PC) systems to manage information. The department
manager oversees the use of PC's considering departmental information
needs (more)
VII. Security of Information
A. The hospital information systems policies and
procedures include security and backup of information. The HIS
applications employ User ID and security (password) codes, with
assigned levels of access.
B. The Health Information Management (Medical
Record) department's policies and procedures address confidentiality
and security of patient information (more)
VIII. Information Systems Security Policy
The Information Services Department requires each user
to have an individual User ID and security code to access the Hospital
Information System (HIS).
The user's responsibilities include:
A. The user will obtain a User ID for HIS
applications necessary to perform his/her job. The department
manager must request the User ID for new employees from the
Information Services Department.
-
The user must keep the User ID and security code
confidential (more)
The Information Services Department responsibilities
include:
A. Access will be assigned for the standard set of
functions required for the user's job description.
B. If additional access is required, the need will
be evaluated by the ISD security administrator (more)
Department Manager Responsibilities (for departments
using independent systems).
A. The administration of passwords and User ID's for
independent departmental systems are the responsibility of the
department manager (more)
_______________________
►
Sample
Strategic
Plan
Deleted sections are indicated by (more)
ABC Health
Corporation Information Systems
Strategic Plan
The [Company name] Information Systems Strategic Plan provides an overview
of the current information systems environment and a framework for planning.
The plan consists of three sections: Current Environment Assessment, Strategic
Goals and Policies, and Information System Strategy.
I. Current Environment Assessment
A. Organizational Overview
The [Company name] healthcare providers include Alpha Medical Center,
Beta Memorial Hospital, Gardenview skilled nursing facility, and the
Wellcare Home Health agency. The [Company name] is a partner in other
health care entities, including the Apple Outpatient Clinic and the Orange
Surgery Center.
B. Mission Statement: (more)
C. Business Assumptions
The Information Systems Strategic Plan is predicated on the following
business assumptions for [Company name].
-
Projected increase in volume of outpatient and clinical services.
-
Ongoing pressure to lower the per unit cost for patient care.
-
Managed care will be dominant form of insurance. (more)
D. Information Systems Executive Steering Committee
The Information Systems Executive Committee consists of the Chief
Executive Officer, Chief Financial Officer, Director of Information
Services, one Board member, and one member of the Medical Staff. The
committee responsibilities include:
-
Provide long-range direction for information systems planning.
-
Review major information system strategies, plans and projects. (more)
E. Information Services Department
The [Company name] Information Services Department (ISD) coordinates
the collection, processing, and reporting of data throughout the facility
to support a reliable, efficient flow of information. The ISD staff
oversees the daily operation of the Hospital Information System (HIS) and
assists users with training (more)
The mission statement of the ISD is:
To provide consistent, comprehensive and high quality service to
[company name] staff and affiliated physicians (more).
F. Current Systems and Applications
1. Hospital Information System (HIS) -- The current HIS
hardware configuration consists of a [hardware vendor] [model]
computer with [number] megabytes of main memory and [number] gigabytes
of on-line disk storage. There are currently [number] attached
peripheral devices consisting of CRT's, PC's, and printers. These
major applications, provided by [software vendor], operate on the
[hardware vendor] platform:
a. Accounts Payable
b. Admissions / Discharge / Transfer
c. Billing / Accounts Receivable / Collections (more)
-
Laboratory Information System (LIS) -- The current LIS hardware
configuration consists of a [hardware vendor] [model] computer with
[number] megabytes of main memory and [number] gigabytes of on-line disk
storage. (more)
II. Strategic Goals and Policies
The following guidelines will be applied for information system
strategy decisions and planning:
A. Information technology solutions will be evaluated in terms of
benefits realization, cost, and risk.
B. [Company name] will not invest in newer "leading edge"
technology solutions without proven track records. Proposed new
systems should be successfully installed in a significant percentage
(e.g. 25% to 33%) of other hospitals. (more)
III. Information System Strategy
This section outlines information system project plans in three
categories: Approved Information Systems Plans, Potential New Information
Systems, and Long Range Potential Systems.
A. Approved Information Systems
The following systems have been approved for implementation. Needs
assessments have been conducted and approval received.
1. Physicians Access System
A Physician Access system will allow physician office computers
to connect via modem to the hospital mainframe computer (more)
B. Potential New Information Systems
The following systems are under consideration for future
implementation. Needs assessments and cost/benefit analyses will be
conducted.
1. Clinical Information System
A Clinical Information System (a.k.a. Point-of-Care System,
CIS) will facilitate information gathering and access for
clinicians. The system will help provide clinical pathways and
care plans to standardize care. It will also support graphical
work stations and mobile devices such as pen computers.
Applications will include:
-
flowsheets to automate paper flow. (more)
C. Long Range Potential Systems
The following systems may be considered in the long term for
possible future implementation (more)
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